- Find Branch Locations and Hours
- Website – public.websteronline.com
- Customer Service Telephone – 1(800)-325-2424
- Routing Number – 211170101 – Connecticut
- Swift Number – WENAUS31
Webster Bank heritage
Our heritage dates back to 1935, when 24-year-old Harold Webster Smith founded the bank with $25,000 borrowed from family and friends. Then known as First Federal Savings and Loan of Waterbury, Connecticut, our purpose was to help make home ownership a realistic dream for people, and our values centered on putting people first.
Over the years, we have expanded to become a leading regional bank in the Northeast with over $27 billion in assets and 163 banking centers from greater New York City to Boston. Today, we offer the full range of financial services, delivered by close to 3,400 employees.
Banking Center for Webster Bank But while we have grown, our core values have remained unchanged. We still put people first — acting with responsibility, respect, ethical behavior, citizenship and teamwork. We call these principles The Webster Way. They bring us together, set us apart, and create an unshakeable core that is unique to Webster.
By following The Webster Way, we ensure that we’re living up to our customers and each other.
The Webster Way®
- We take personal responsibility for meeting our customers’ needs.
- We respect the dignity of every individual.
- We earn trust through ethical behavior.
- We give of ourselves in the communities we serve.
- We work together to achieve outstanding results.
Our Safety and Security Commitment
What You Can Expect
At Webster, we understand the importance of security. That’s why we are dedicated to providing our customers a safe and secure environment with which to process their transactions. While we work toward protecting the confidentiality of your online information, customers need to take appropriate precautions to protect their authentication credentials as well. Here are some ways to protect your information while using WebsterOnline:
NEVER reveal your WebsterOnline username or password to anyone. They are designed to protect the privacy of your banking information.
Periodically change your password. This will help ensure the safety of your information. Webster recommends the use of a strong password or pass phrase.
Don’t leave your PC unattended during an online banking session.
Review your account statements regularly and report any unauthorized activity as soon as possible.
Webster will never ask for your username/password via email or phone.
Please refer to the Deposit Account Disclosure for Consumer Accounts and the Deposit Account Disclosure for Business Accounts for more information.
When you use WebsterOnline Banking and Online Bill Pay your transactions will be processed correctly so long as you adhere to the terms and conditions of the WebsterOnline Services Agreement.
Customer Service 800-325-2424 24 hours a day, 7 days a week.
For questions about Webster Pay, please contact us at 1-844-847-2642.
Video Relay Services (VRS) calls accepted 24 hours a day, 7 days a week.
Telecommunications Device for the Deaf (TDD) 800-929-9871, 24 hours a day, 7 days a week.